App Support

 

App Support

Need Help? We’re Here to Help.

If you have questions, encounter a problem, or need assistance with any feature, please contact our support team.

Support Email

yashmalviya03@icloud.com

We Can Help With

  • Chat import and exported chat files
  • Chat backup and archive features
  • Searching and managing imported conversations
  • Chat and text exports
  • Quick Message feature
  • Dual Messenger / web sessions
  • Video-to-audio conversion
  • Video splitting
  • Photos and media permissions
  • Face ID and protected content
  • Pro subscriptions and in-app purchases
  • Ad-related issues
  • Technical problems and app errors

When Contacting Support

To help us resolve your issue faster, please include:

  • A description of the problem
  • Your iPhone/iPad model
  • Your iOS version
  • The application version
  • Steps to reproduce the issue
  • Screenshots or screen recordings, if applicable

Please do not send passwords, payment card details, private chat content, or other sensitive personal information unless specifically requested and necessary for troubleshooting.

We aim to respond to support requests as soon as reasonably possible.

Contact: yashmalviya03@icloud.com

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